Warranty
All PRACHYO furniture is made and delivered with utmost care. We always endeavor to provide you with our signature global designs without compromising on quality. PRACHYO uses top quality raw materials, deploys top craftsmanship, and performs stringent quality control. Once the product is delivered, assembled, and accepted by the customer, PRACHYO will assume that it has fully performed on its obligations.
 
Delivery

The product will be delivered from 7 to 20 working Days, after successful order placement date of the particular product. However, due to any unavoidable circumstances, the product delivery date may change.

VAT

VAT has to be paid in excess of the total amount of payment as per government policy.

Inventory Holding Cost

If a customer decides to extend the delivery date; they must do so four (4) days before the planned date of delivery. Such an extension must not be more than 07 days (1 weeks). If the extension is more than 1 week, the customer must pay a holding cost of 0.20% of the total order value per day.

Refund & Return Policy

Cancellation and Refund

Customers can cancel an order within 2 days from the order date and get a full refund. Any cancellation after 2 days will be subject to a 10% charge of the invoice value.

Cancellation of order after delivery is not allowed.

For reasons beyond control, PRACHYO may cancel your order. In such cases, PRACHYO will refund the customer in full.

Exchange of Product (If Any)

Exchange of Products is not allowed.

Customization

PRACHYO has a wide range of products; provision for customization is not available.